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Records Management Clerk

Position Details

Position Information

Position Title Records Management Clerk
Job Status Regular Full-Time
About Us
Home to vast parkland and attractions including Grouse Mountain, Lynn Canyon and Capilano Suspension Bridge, the District of North Vancouver is inspired by nature, and enriched by people. Designated one of BC’s Top Employers for five years, the District offers exciting professional development opportunities and a competitive total compensation package including a nine day fortnight. This is an exciting time to join the District, as we embark on a range of initiatives to transform digital service delivery, customer experience, and our approach to climate action. Known for being a flexible, family-friendly employer with an inclusive workplace culture, the District of North Vancouver is an exceptional place to work. If you are civic-minded and interested in making an impact on people and businesses on the beautiful North Shore, consider working for the District of North Vancouver.
Position Overview
A regular full-time position is available in the Clerk’s Office for a Records Management Clerk to be responsible for the day-to-day maintenance of a corporate records management system. The incumbent will:

  • Perform routine records management tasks such as arranging, classifying and describing documents; updating and maintaining the records classification and retention schedules; filing, retrieving and scanning records.

  • Maintain the semi‐active records storage room and archival space; ensure that documents are stored safely and securely and that items are returned in good order; arrange for the retrieval of off‐site records; assist in the transfer of records and moves files and boxes as required.

  • Provide input to new and amended policies and procedures pertaining to records management for both electronic and paper documents; recommend amendments to classifications.

  • Provide information and assistance to departments on established records management procedures and the use of the electronic document management system; assist in the delivery of records‐related training.

  • Assist with processing requests for access to information from the public.

  • Perform a variety of miscellaneous clerical tasks in support of departmental operations as directed by a superior.

  • Perform related work as required.

The incumbent will have sound knowledge of the rules, regulations, practices and procedures governing records management and archival operations; sound knowledge of legislative requirements relating to the management of records and privacy; sound knowledge of the corporate and departmental records management and archival systems related to the work; sound knowledge of relevant software applications such as MS Word, Excel, and Outlook. Practical experience of working with an electronic records management system (e.g., OpenText eDocs). With minimal supervision, the incumbent will also be required to perform project work and develop recommendations related to records management procedures and methods; ability to coordinate activities relating to extensive records and storage systems for effective retrieval; ability to establish effective working relationships with internal and external contacts and explain and interpret rules and regulations governing records management operations; ability to search records, compile information and prepare related reports; and be able to compose non-routine correspondence and type a variety of complex documents.


Education requirements include Grade 12 supplemented by courses in records and information management, plus sound related experience or an equivalent combination of training and experience.  A valid BC Driver’s licence is also required. Adaptability and enthusiasm to take on new challenges is paramount.


Salary: The pay range for this unionized position is $31.97 – $37.58 per hour (2024 rates) 
Hours of Work: 35-hour work week (Compressed work schedule available)


The District of North Vancouver is committed to creating a diverse, inclusive, and accessible work environment. If you have what we’re looking for and have a passion to serve people and the community, a demonstrated understanding of safety, a commitment to supporting a healthy and safe workplace, and a willingness to take further safety training as required, we would like to hear from you. Please apply on-line at by May 31st, 2024, to be considered.
If you require accommodation to participate in the recruitment process, please inform us when we contact you.

We respectfully acknowledge the Coast Salish peoples, specifically the xʷməθkʷəy̓əm (Musqueam), Sḵwx̱wú7mesh Úxwumixw (Squamish), and səlilwətaɬ (Tsleil-Waututh), on whose ancestral lands the District of North Vancouver is located.
Compensation The pay range for this unionized position is $31.97 - $37.58 per hour (2024 rates)
Posting Detail Information

Posting Number JP#24-23
Job Open Date 05/13/2024
Job Close Date 05/31/2024
Special Instructions to Applicants

Supplemental Questions

Required fields are indicated with an asterisk (*).

  1. * What is the highest level of education attained?
    • High School Diploma/GED
    • Technical/Trade School Certificate/Diploma
    • Associates Degree
    • Bachelors Degree
    • Masters Degree
    • PHD
  2. * How many years of experience do you have in this type of position?
    • 0-1
    • 1-3
    • 3-5
    • 5-7
    • 7+

Documents Needed to Apply

Required Documents
  1. Resume
  2. Cover Letter
Optional Documents
  1. Other